There is no time like the present to talk about an issue that can affect older adults and their families in many ways: elder abuse and financial exploitation. While abuse can include neglect, physical or emotional harm, financial exploitation is another serious concern—and technology is giving scammers new ways to target older adults.
According to the FBI, Americans age 60 and older reported approximately $7.7 billion in losses to fraud in 2025 (AARP). Scammers may use phone calls, emails, text messages, social media, or fake websites to gain a person’s trust and access to their money or personal information.
AI Is Making Scams More Convincing
Artificial intelligence can make scams more difficult to recognize. Criminals can use AI to create convincing messages, fake online profiles, and even imitate someone’s voice.
For example, you might receive a call that sounds like it is from a family member saying they are in trouble and need money immediately. Or you could receive a message that appears to come from a bank, government agency, or another trusted organization.
The best response is to:
- Slow down – Don’t let an urgent request pressure you into sending money or sharing personal information.
- Verify – Hang up and call the person or organization directly using a phone number you already know is legitimate.
Know the Signs of Elder Abuse
Elder abuse isn’t always obvious. Warning signs may include:
- Unexplained financial problems
- Sudden changes in banking habits
- Missing belongings
- Fear or anxiety around a particular person
- Unexplained injuries
- Poor living conditions
- Changes in behavior
If something doesn’t seem right, don’t ignore it. A trusted family member, caregiver, friend, or professional may be able to help connect an older adult with the appropriate resources.
In Missouri, suspected abuse, neglect, self-neglect, or financial exploitation can be reported to the Adult Abuse & Neglect Hotline at 1-800-392-0210. For an emergency, call 911.
Learn How to Protect Yourself and Your Loved Ones
For more in-person education, NEMO AAA will host an Elder Abuse and AI Scam Awareness informational event on Wednesday, October 14, from 2–3:30 p.m. The presentation will be provided by the St. Louis FBI Citizens Academy Alumni Association.
There is no registration required. Anyone interested is welcome to attend at:
Northeast Missouri Area Agency on Aging
2815 N. Baltimore St.
Kirksville, MO 63501
Learning how scams work—and talking openly about elder abuse—can help protect the older adults in our families and communities. When in doubt, pause, ask questions, and seek help before taking action.
For information and assistance with aging-related resources in Northeast Missouri, contact NEMO AAA at 660-665-4682.